Shipping Policy
Last Updated: 24 July, 2025
Welcome to Bilera! We’re thrilled to have you here. To make sure your shopping journey with us is smooth and stress-free, please take a moment to review our shipping policy. By placing an order with Bilera, you agree to the terms outlined below.
Transit, Handling & Cut-Off Time
| Process | Duration | Days |
|---|---|---|
| Handling Time | 1 to 2 business days | Monday to Friday |
| Transit Time | 4 to 5 business days | Monday to Friday |
| Total Delivery Time | 5 to 7 business days | Monday to Friday |
| Cut-Off Time | Orders placed after 4:00 PM EST will be processed the next business day | — |
Shipping Rates
We offer free standard shipping on all orders within the United States — no hidden fees, no surprises.
Shipping Method
At present, we offer standard shipping across the United States only.
International Shipping
Currently, Bilera ships exclusively within the U.S. We do not offer international shipping yet — but we’re working on making it happen in the near future!
Order Adjustments
Ordered the wrong item?
No worries — we’ve got you covered. You can return your item according to our Return Policy. However, please note that return shipping costs are the customer’s responsibility. We always recommend reviewing your order details before confirming your purchase.
Need to update your shipping address?
If your order hasn’t shipped yet, simply email us at hello@bilera.shop as soon as possible. Once the package is in transit, unfortunately, we won’t be able to make changes.
Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email along with a tracking number. This will allow you to monitor your package as it makes its way from our facility to your doorstep.
Incorrect Shipping Information
Please ensure your shipping information is accurate at checkout. If a package is returned to us due to incomplete or incorrect information, the reshipping fee will be the customer’s responsibility.
Order Cancellation
Changed your mind?
You’re free to cancel your order as long as it hasn’t shipped. If it’s already on its way, please refer to our Return & Refund Policy for the next steps.
Damaged Packages
If your package arrives visibly damaged, we recommend refusing delivery.
If you’ve already accepted it, don’t worry — reach out to us at hello@bilera.shop, and we’ll do our best to resolve the issue quickly and fairly.
Sales Tax
All product prices and shipping rates shown on our website include applicable sales tax, so you won’t encounter any unexpected charges during checkout.
Need Help?
Our support team is always here to help.
For any shipping-related questions or concerns, feel free to email us at hello@bilera.shop— we’ll be happy to assist you.
Business Details
Business Name:Â Bilera
Business Phone:Â +1 929-621-6810
Business Mail:Â hello@bilera.shop
Business Address:Â 518 E 39th St, Brooklyn New York 11203, United States