Billing Terms & Condition

Last Updated: 17 December, 2025

At Bilera, we strive to provide a secure, reliable, and seamless payment experience for all customers shopping within the United States and internationally. This Payment Policy outlines the accepted payment methods, billing procedures, security standards, customer responsibilities, and other important payment-related terms applicable to all purchases made through our website.

By placing an order with Bilera, you agree to the terms and conditions set forth in this Payment Policy.

1. Overview

Bilera uses trusted, industry-standard payment gateways to ensure that all transactions are processed safely and efficiently. Customer trust and data protection are our highest priorities.

Key Policy Highlights:

Secure and encrypted payment processing
Multiple accepted payment methods
Full payment required at checkout
No storage of sensitive card information by Bilera
Transparent pricing and billing practices

Orders will only be processed once payment has been successfully authorized.

2. Accepted Payment Methods

Bilera currently accepts the following payment options:

Credit & Debit Cards

Visa
Mastercard
American Express
Union Pay

All payments must be completed at the time of purchase. Cash, checks, or cash-on-delivery payments are not accepted.

3. Currency & Pricing

All prices on the Bilera website are displayed in United States Dollars (USD $) unless otherwise stated.
Customers purchasing from outside the United States may be subject to currency conversion rates applied by their bank or payment provider.
Any international transaction fees or conversion charges are the responsibility of the customer.

Bilera is not responsible for additional fees charged by banks, card issuers, or payment platforms.

4. Payment Authorization & Processing

When an order is placed:

Payment details are securely transmitted to our payment processor.
The payment is authorized and verified.
Upon successful authorization, the order is confirmed and sent for fulfillment.

If payment authorization fails or is declined:

The order will not be processed.
Customers may be requested to retry payment or use an alternative payment method.
Bilera reserves the right to cancel orders with unverified or suspicious payment activity.

5. Payment Security

Bilera takes strict measures to protect customer payment information:

All transactions are secured using SSL (Secure Socket Layer) encryption.
Bilera does not store, sell, or share full credit/debit card information.
Payments are processed through PCI-DSS–compliant third-party payment providers.

Customers are responsible for maintaining the confidentiality of their payment credentials and account information.

6. Billing Information & Customer Responsibility

Customers must provide:

Accurate billing address and contact details
Valid and authorized payment method
Correct card or account information

Providing incorrect or incomplete billing details may result in:

Payment failure
Order delays
Order cancellation

Bilera is not liable for losses resulting from incorrect billing information provided by the customer.

7. Sales Tax & Duties

U.S. Sales Tax

Sales tax will be calculated and applied at checkout where required by U.S. state or local laws.
Tax rates vary depending on the shipping destination and applicable regulations.

International Duties & Taxes

Orders shipped outside the United States may be subject to customs duties, import taxes, or local fees.
These charges are the sole responsibility of the customer and are not included in the product price unless explicitly stated.

Bilera does not control or collect international customs fees.

8. Payment Confirmation & Receipts

Once payment is successfully completed:

An order confirmation email will be sent to the customer’s registered email address.
A digital receipt or invoice will be provided for reference.
Customers are advised to keep payment confirmations for their records.

If confirmation is not received, customers should check their spam folder or contact customer support.

9. Failed Payments, Chargebacks & Disputes

Failed or Declined Payments

Payments may be declined due to:

Insufficient funds
Incorrect card details
Expired cards
Bank security restrictions

Customers must resolve the issue and retry payment to complete the order.

Chargebacks & Payment Disputes

Customers are encouraged to contact Bilera before initiating a chargeback.
Unauthorized or fraudulent chargebacks may result in account suspension.
Bilera reserves the right to submit transaction records, order confirmations, and delivery proof to dispute chargebacks.

10. Refunds & Payment Reversals

Refunds are processed in accordance with Bilera’s Return & Refund Policy.
Approved refunds are issued to the original payment method used at checkout.
Refund processing times depend on the customer’s bank or payment provider.

Bilera is not responsible for delays caused by financial institutions.

11. Discounts, Promotions & Gift Cards

Promotional codes must be applied at checkout and cannot be added after payment.
Only one discount code may be used per order unless otherwise stated.
Discounts have no cash value and cannot be exchanged or transferred.
Gift cards, if offered, are subject to separate terms and conditions.

Bilera reserves the right to cancel orders that misuse promotional offers.

12. Fraud Prevention

To protect customers and the business:

Bilera may conduct verification checks on certain orders.
Orders flagged for potential fraud may be delayed or canceled.
Additional documentation may be requested before order approval.

These measures help ensure a safe shopping environment for all customers.

13. Policy Updates

Bilera reserves the right to update or modify this Payment Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.

Business Details

Business Name: Bilera
Business Hours: Monday to Friday (9:00 AM – 5:00 PM)
Business Phone: +1 (929) 621-6810
Business Mail: hello@bilera.shop
Business Address: 518 E 39th St, Brooklyn New York 11203, United States